CUSTOMER TESTAMONIALS

We can toot our own horn as much as we like but it's always nice to hear it from our customers.
We would love to hear from you. Please email us with any comments that you have & we'll post them here.

 

"I have been a very satisfied customer of Pymatuning Boat Sales for over 15 years.
Not only did the owner and staff help me to select the perfect first new boat, they also provided the same level of care, service and support in helping me to select my perfect used boat many years later. Because of the quality of Pymatuning Boat Sales, service & support, my family and friends have been blessed with many many years of enjoyment on the lakes.
Thank you Frank and staff for a very pleasant set of experiences."

Jim
Pittsburgh, PA

"We are very pleased with the sales and service departments. Jennifer & Frank were very helpful and patient with absolutely no pressure, provided affordable pricing on accessories and installation.
We would highly recommend anyone to visit Pymatuning Boat Sales before purchasing a boat anywhere else."

Mike & Julie
Harmony, PA

"We have never had a bad experience at Pymatuning Boat Sales.
Brenda has always been most helpful, kind & courteous. John & Frank have always considered our needs & wants in a boat. Chester has always given us good service. We are very pleased with Pymatuning Boat Sales & will keep coming back."

Harry & Jean
Espyville, PA

"The first day we stopped in last summer, we knew that your dealership was the place to go: friendly & informatve.
Frank showed us the perfect boat. It was the correct size for our (small) lake. John was very informative & courteous to us in the sales transaction. Brenda did a beautiful job with the financial end of the sale. What I like is everyone knowing who you are when you walk in. I believe you really care about your customers. Frank, you did a great job in the delivery of the boat. The quick training put us right out on the lake. Thanks to all."

James & Carol
Andover, OH

"I am on my second boat, third motor & have dealt with Pymatuning Boat Sales since 1975.
Have never had a problem. Your mechanics & service personnel are great. Thank you."

Joe
Linesville, PA

"You guys & gals are great to deal with and very helpful.
Great buying experience."

Sonny
Portersville, PA

"My wife & I purchased our most recent boat from Pymatuning Boat Sales and we dealt with John Chuey. We have known John for a number of years and have purchased other boats from him. He is very knowledgeable about boats and we found him to be very fair and easy to deal with.
We also looked at a number of different makes and models of boats until we settled on a PartiKraft Admiral. My wife and I liked this the best of any models we looked at in the Pymatuning/Conneaut Lake area. The quality of the boat is excellent and I have recommended that boat and your company to friends looking for boats."

John & Cynthia
Columbiana, OH

"The BEST OF THE BEST. 30 years of dealing with the best in sales & service and great people."

Wes
Mercer, PA

"Your staff were nice and I enjoyed looking at the selection of boats on your lot."

Fred
Ellwood City, PA

"For more than 10 years I have been dealing with Frank Fenton and all the people at Pymatuning Boat Sales with complete satisfaction.
Yearly they remove my boat from the lake and store it and then deliver it back to the lake. No matter who I deal with I am always treated with a friendly smile and a willingness from them to help me with my needs. Whether they accommodate my schedule or just offer a ride back to my car to save me steps is always offered.
When I needed a problem fixed they responded within minutes of my call. An example was as recent as last summer. On the first day of my vacation I arrived at the boat dock to find my pontoon boat with a hole in the pontoon. I contacted Frank and he arrived within 15 minutes with a trailer to remove my boat for repairs to be made. He understood the urgency of my situation, assessed the damages & promised to have the repairs made in 2 days. He then offered ma a real deal on a new boat. Needless to say I opted for the deal and was back on the water the next day.
I consider all the people at Pymatuning Boat Sales not just good business people but also friends. I would recommend them to any of my best friends or family knowing they will be serviced in a friendly and professional manner."

Bob
Bethel Park, PA

"PBS is not a business that forgets you after you buy their products...it's an on going relationship. They are always willing to help you with your boating needs. Thanks PBS."

Bryan
Meadville, PA

"Buying a pontoon at Pymatuning Boat Sales was the best investment we ever made!"
Absolutely 'no pressure' salesmanship - shown all makes & models and all price ranges. Excellent service (twice battery died due to our fault) and they were on the scene within minutes. Putting boat into marina in the spring, removing boat in the fall and storing is worth buying boat at PBS. Our 10 grandchildren loved fishing and cruising the dam and was bonding time for us. Their ages are 1-14 and we felt so safe on our Sylvan pontoon. Spending time with family, relaxing, reading, or fishing - priceless! It is money well spent and had bonded us closer together. We waited too long to invest in a boat, but Pymatuning Boat Sales was the place to do it!
Love it! Love it! Love it!

Gene & Toni
Brookfield, OH

"I feel John had handled the sale of our pontoon boat very well. John seems receptive to questions by phone concerning info about any problems I have had. Also, he replaced a light which was defective without hesitation."

Tom
New Brighton, PA

"All of the staff at Pymatuning Boat Sales were great to work with.
We first met Frank at the Pittsburgh Boat Show. I was trying to convince my husband that a pontoon boat was more realistic for our 'family outings' than the Bass Tracker boat he was looking at. Frank agreed that with the age and activity level of our smallest (child), the pontoon was the best bet. After our first boat camping trip my husband was wishing he had a bit more room and he agreed that the bass boat would have been a bad decision.
After visiting the showroom in Pymatuning (Jamestown) everyone from the front desk to the guys who showed us the engine in service were informative, friendly, and just comfortable to be with. Any phone calls afterwards were like talking to old friends. We couldn't be happier with our boat and the personal service of all of the staff. Thanks for everything.

Beth & John
Export, PA

"John is a great salesperson, VERY HELPFUL! Installed our boat lift very professional & timely.
Storage of our boat is a great convenience & peace of mind for us & our investment. Thanks for all you help us with!"

Wayne & Debbie
Medina, OH

"All of you at Pymatuning Boat Sales have always been very helpful. We have enjoyed our experiences with you and highly recommend you.
We are really enjoying our boat and have peace of mind knowing you are there for us if we need you."

Kathy
Venetia, PA

"Well satisfied with all my purchases - they make things right."

Raymond
Bristolville, OH

"After checking with 5 different dealerships, your salesman John answered my call professionally, set aside time for me since I lived so far away, and assisted me with giving my husband his surprise 50th birthday gift. He cared about every detail of the surprise and helped my family pull it off. It was perfect, exactly what I planned, down to every last detail on the boat. I can't thank him enough! We love our pontoon boat and tell everyone about our great treatment!"

Peggy
Saltsburg, PA

"We have had a very positive purchasing experience and were pleased with the service.
Frank is an excellent salesperson. We are enjoying the pontoon and are using it often."

Wendell & Emily
Clarks Mills, PA

"I no longer own a boat, but if I ever decide to get another one I would buy my next one from Pymatuning Boat Sales again.
They are the nicest people to deal with. They stand behind their products. Their service staff are great to deal with and I trust them to give me the best deal possible. I would recommend them to anybody."

Judy
Pittsburgh, PA

"First off, I would like to say that John did a great job.
We are very happy with our new Sylvan fishing boat. We love it. I am looking forward to doing business with your company soon."

David
New Castle, PA

"Excellent service! Very helpful, friendly personnel.
Pleasure to deal with. First class quality of goods & service."

Mike
Greenville, PA

"Frank and Roy and Brenda, you guys have done a wonderful job!
You have answered all of our questions whether it has been on the shop or on the phone. You all have taken the time with us.
Our new boat has been a joy. It performs and handles remarkably well. Denny was impressed on the performance on the first run."

Bernadette & Dennis
Meadville, PA

"PBS sells a quality product at a fair price and excels in customer service.
I recently lost my 2005 Sylvan Avenger in an automobile accident. PBS's owner, Frank, worked diligently to secure a replacement boat identical to the one I had lost. I could have not been more satisfied! The front office staff, Brenda & Jennifer are very attentive and always make you feel important. Frank & John are accommodating to your questions & needs. I have been exceptionally pleased with service work from both John & Chester. If something doesn't seem to work right or I don't understand how it should work, I feel free to stop by anytime for help.
Dealing with PBS is like being part of a family who wants you to be as satisfied as possible with your boat.
I would never consider purchasing a boat anywhere else!"

Denny
Hermitage, PA

"I buy all my boats from Pymatuning Boat Sales because the service department and sales all treat you like family.
I buy my boats from Frank. He works with you and gives great deals and stands behind his boats. A few years ago I had trouble starting my boat. Frank came out and fixed it himself. Last year I had family on my boat & the battery was dead. I went to see Frank and he gave me a new battery. Saved the day. He puts my boat in the water and takes it out with just one phone call and it's done.
I trust Frank and his staff with my life and my family's. If they say everything is all right, it is."

John
Whitaker, PA

"First, I'd like to say how satisfied I am with my boat. I was referred to Pymatuning Boat Sales by a friend from work.
I met John and from the minute he shook my hand, he made my boat buying hassle free. Whenever I need something or have a questions, John has come through. If I need a quart of oil or something, I come up to Jamestown (from Slippery Rock). For instance, today I'm coming up to get some carpeting for my boat and you know John is taking care of me. I've referred two people to your business, a friend who bought a small Sylvan fishing boat and my father-in-law who bought a 20 hp Honda for his pontoon. Both were completely satisfied with John and their purchase.
So hang on to John, he's a good man."

Norm
Slippery Rock, PA

"We purchased our pontoon from Frank and have been very satisfied with all service that has been performed since. The year end maintenance and storage programs are also a big advantage of working with Pymatuning Boat Sales."

Jeff
Greenville, PA

"Friendly knowledgeable sales - John was great, listened to us as to what we were looking for. Able to answer all of our questions. John went out of his way to deliver our boat on time as promised and gave us a thorough walk through. Love the boat; had 12 people on it this past weekend and had lots of comments about how great the boat was. (Good advice from John to go with the bigger engine - that 115 hp Yamaha really does a great job.) Service after the sale - John sent up a replacement part for a cracked light, no questions asked. Also, helped us get our rebate from Yamaha after the sale was complete saving us $500!"

John & Beverly
Irwin, PA

"My name is Clement. I have been a satisfied customer for many years. I have found their services & products to be superior and their knowledge and advice to be right on. The employees throughout the store and service department have always been friendly and helpful. Their service after the sale has been superior. I mostly deal with John out front - whom has been just great. I highly recommend Pymatuning Boat Sales to all my friends. Keep up the good work."

Clement
Cranberry Twp, PA

"I have always had good service with Pymatuning Boat Sales. I live approx. on hour and a half away. Chester will make an appointment Saturday morning for me to get work done on my boat He always makes an effort to have it serviced while I have breakfast at the local diner. Usually I wait no more than a couple of hours and I'm on my way home. I purchased my boat from Pymatuning Boat Sales 10 years ago and have had very few problems with it, and the ones that I did have were minor. All were taken care of while I waited. A few days after I bought the boat, I had a problem starting it. My wife and I were on Conneaut Lake on a Sunday. We went straight from the lake to Pymatuning Boat Sales and they were closed. The service man saw us at the diner and asked what the problem was. He told us to bring the boat over to the store after we had our breakfast. He checked it over and had it fixed in about 20 minutes. We were on the water fishing before the store opened. The service man wasn't even on the clock yet but he took care of us. You can't ask for better service than that. They've always been friendly to us and have always gone out of their way to be sure I was taken care of.
When I decide to purchase another boat, I will be dealing with Pymatuning Boat Sales.
Until then I'm sure their service department will keep me on the water.'

Harry
President, Three Rivers Chapter of Muskies Inc.
Butler PA

Pymatuning Boat Sales
111 Liberty Street
Jamestown, PA
(724) 932-3598/3591

  pbs@pymaboatsales.com