Customer Testimonials


We can toot our own horn as much as we like but it's always nice to hear it from our customers.
We would love to hear from you. Please email us with any comments that you have & we'll post them here.

"From big boats in Erie to little boats on Pymatuning Lake - the experience dealing with your company can't be beat...
Thank you John, Frank, and Jennifer for all you've done.

Rich & Ginger
Pittsburgh, PA

"I have done business with Pymatuning Boat Sales Inc. since 2007.  I have always been pleased with the prices and service I got from Frank.  He is very professional and friendly when I have a question, or a problem. 

Chester, the service manager, does a great job for me anytime I have service on anything I have purchased over the years.

I would recommend Pymatuning Boat Sales, Inc."

Joe
Emlenton, PA

"I was very happy with the service and the product received from Pymatuning Boat Sales, Inc.  I can highly recommend Pymatuning Boat Sales."

Robert
Dubois, PA
"I have been a very satisfied customer of Pymatuning Boat Sales for over 15 years.  Not only did the owner and staff help me to select the perfect first new boat, they also provided the same level of care, service and support in helping me to select my perfect used boat many years later. Because of the quality of Pymatuning Boat Sales, service & support, my family and friends have been blessed with many many years of enjoyment on the lakes.

Thank you Frank and staff for a very pleasant set of experiences."

Jim
Pittsburgh, PA


Last year we purchased our first pontoon boat from Pymatuning Boat Sales.  John, our salesman, walked us through the whole process and was extremely knowledgeable.  Jennifer was also helpful with all the paperwork.  We recently had a problem with the boat motor and Chester was quick to handle the problem.  We have been very pleased with Frank and the entire staff and would highly recommend them to anyone thinking about buying a boat."

Ken and Marlene
Garfield Heights, OH
"We had a great experience buying our boat from Pymatuning Boat Sales.  It was a 'no hassle' efficiant process, and the staff was and has been a great resource for us!"

Shawn and Nichole
Jamestown, PA
"My son and I bought a 2013 Smokercraft 20' pontoon boat from PBS in July 2012.  We were both very satisfied with John as he took an interest in what we were after.  He listened and then made a suggestion.  The service was great.  We had a couple of minor problems with the boat but John corrected them to our satisfaction without any hesitation.
We are looking forward to having a full season this year.
We would recommend anyone to Pymatuning Boat Sales and to John in particular."

Robert Thumpston Sr.
Pittsburgh, PA
"Attitude and service no matter if I have a question, buy a $2.00 belt, or buy a new marine product Mr. Chuey always goes above and beyond to be sure my questions or needs are taken care of."

Kenneth Miller
North Bloomfield, OH
"Always there when we are ready for our boat, repair, delivery... whatever we need!"

Cynthia Sahli
Cortland, OH

 

"We are very pleased with the sales and service departments. Jennifer & Frank were very helpful and patient with absolutely no pressure, provided affordable pricing on accessories and installation. We would highly recommend anyone to visit Pymatuning Boat Sales before purchasing a boat anywhere else."



Mike & Julie
Harmony, PA
"I am very satisfied with Pymatuning Boat Sales and John Chuey. He treated me well and answered all my questions. Anything I have bought for my boat is in stock or there in a few days, all products have been top of the line. I like all the people I meet. I am always greeted with a smile and that makes me feel welcome. I would buy there again, I am very happy with my Smokercraft boat and trailer."

Charles
Mercer, PA
"The salesman was very good and informative, the service is very good and understandably quick, all employees were polite and courteous. I have received many comments on how nice my Smokercraft boat looks and have also been complimented on how quiet the Yamaha motor was. Very happy overall, keep up the good work!"

Jeff and Nancy
Transfer, PA
"I am on my second boat, third motor & have dealt with Pymatuning Boat Sales since 1975. Have never had a problem. Your mechanics & service personnel are great. Thank you."

Joe
Linesville, PA
Frank and Jennifer of PBS are the most congenial people that we have ever known to deal with, their is no problem large or small that they don't solve. If you want to enjoy a water experience they are the people and have the staff that know their business and know exactly what you need and provide it. We have never been so pleased with anyone. I truly mean that. I commend you both Jennifer and Frank, and also your staff."
Great buying experience."

Dale and Kay
Rossiter, PA

"My wife & I purchased our most recent boat from Pymatuning Boat Sales and we dealt with John Chuey. We have known John for a number of years and have purchased other boats from him. He is very knowledgeable about boats and we found him to be very fair and easy to deal with.

We also looked at a number of different makes and models of boats until we settled on a PartiKraft Admiral. My wife and I liked this the best of any models we looked at in the Pymatuning/Conneaut Lake area. The quality of the boat is excellent and I have recommended that boat and your company to friends looking for boats."

John & Cynthia
Columbiana, OH
"Everyone at PBS is helpful, courteous and knowledgeable! We especially appreciate doing business with Jennifer, she is an assett to PBS!!"

Dealing with Frank was a wonderful experience. I will highly recommend PBS to anyone who is looking for any marine product. The sales experience and knowledge of Frank was evident from the time I met him at the Pittsburgh boat show until the time of delivery. Many thanks!!!

The staff was great and very helpful. Went an extra step to provide us with our boat on the weekend while they had extra work to do."

 

Rich and Brenda


 

"For more than 10 years I have been dealing with Frank Fenton and all the people at Pymatuning Boat Sales with complete satisfaction. Yearly they remove my boat from the lake and store it and then deliver it back to the lake. No matter who I deal with I am always treated with a friendly smile and a willingness from them to help me with my needs. Whether they accommodate my schedule or just offer a ride back to my car to save me steps is always offered.

When I needed a problem fixed they responded within minutes of my call. An example was as recent as last summer. On the first day of my vacation I arrived at the boat dock to find my pontoon boat with a hole in the pontoon. I contacted Frank and he arrived within 15 minutes with a trailer to remove my boat for repairs to be made. He understood the urgency of my situation, assessed the damages & promised to have the repairs made in 2 days. He then offered ma a real deal on a new boat. Needless to say I opted for the deal and was back on the water the next day.

I consider all the people at Pymatuning Boat Sales not just good business people but also friends. I would recommend them to any of my best friends or family knowing they will be serviced in a friendly and professional manner."

Bob
Bethel Park, PA


 

 

"Buying a pontoon at Pymatuning Boat Sales was the best investment we ever made!"

Absolutely 'no pressure' salesmanship - shown all makes & models and all price ranges. Excellent service (twice battery died due to our fault) and they were on the scene within minutes. Putting boat into marina in the spring, removing boat in the fall and storing is worth buying boat at PBS. Our 10 grandchildren loved fishing and cruising the dam and was bonding time for us. Their ages are 1-14 and we felt so safe on our Sylvan pontoon. Spending time with family, relaxing, reading, or fishing - priceless! It is money well spent and had bonded us closer together. We waited too long to invest in a boat, but Pymatuning Boat Sales was the place to do it!
Love it! Love it! Love it!

Gene & Toni
Brookfield, OH


"We are very pleased with our purchase from Pymatuning Boat sales. Jennifer is a pleasant person to deal with, very helpful and friendly. Frank stood behind his sale and promises to us. Had a problem that was fixed as Frank promised us. We would and have already referred other people to PBS. Thank you Frank, Jennifer and associated workers who helped make our boating experience pleasurable."

 

Don and Sharon
Brunswick, OH


 

"All of the staff at Pymatuning Boat Sales were great to work with. We first met Frank at the Pittsburgh Boat Show. I was trying to convince my husband that a pontoon boat was more realistic for our 'family outings' than the Bass Tracker boat he was looking at. Frank agreed that with the age and activity level of our smallest (child), the pontoon was the best bet. After our first boat camping trip my husband was wishing he had a bit more room and he agreed that the bass boat would have been a bad decision.

After visiting the showroom in Pymatuning (Jamestown) everyone from the front desk to the guys who showed us the engine in service were informative, friendly, and just comfortable to be with. Any phone calls afterwards were like talking to old friends. We couldn't be happier with our boat and the personal service of all of the staff. Thanks for everything.

Beth & John
Export, PA


 

"After checking with 5 different dealerships, your salesman John answered my call professionally, set aside time for me since I lived so far away, and assisted me with giving my husband his surprise 50th birthday gift. He cared about every detail of the surprise and helped my family pull it off. It was perfect, exactly what I planned, down to every last detail on the boat. I can't thank him enough! We love our pontoon boat and tell everyone about our great treatment!"

Peggy
Saltsburg, PA


 

 

"PBS sells a quality product at a fair price and excels in customer service. I recently lost my 2005 Sylvan Avenger in an automobile accident. PBS's owner, Frank, worked diligently to secure a replacement boat identical to the one I had lost. I could have not been more satisfied! The front office staff, Brenda & Jennifer are very attentive and always make you feel important. Frank & John are accommodating to your questions & needs. I have been exceptionally pleased with service work from both John & Chester. If something doesn't seem to work right or I don't understand how it should work, I feel free to stop by anytime for help.
Dealing with PBS is like being part of a family who wants you to be as satisfied as possible with your boat.
I would never consider purchasing a boat anywhere else!"

Denny
Hermitage, PA


"I have always had good service with Pymatuning Boat Sales. I live approx. on hour and a half away. Chester will make an appointment Saturday morning for me to get work done on my boat He always makes an effort to have it serviced while I have breakfast at the local diner. Usually I wait no more than a couple of hours and I'm on my way home. I purchased my boat from Pymatuning Boat Sales 10 years ago and have had very few problems with it, and the ones that I did have were minor. All were taken care of while I waited. A few days after I bought the boat, I had a problem starting it. My wife and I were on Conneaut Lake on a Sunday. We went straight from the lake to Pymatuning Boat Sales and they were closed. The service man saw us at the diner and asked what the problem was. He told us to bring the boat over to the store after we had our breakfast. He checked it over and had it fixed in about 20 minutes. We were on the water fishing before the store opened. The service man wasn't even on the clock yet but he took care of us. You can't ask for better service than that. They've always been friendly to us and have always gone out of their way to be sure I was taken care of.

When I decide to purchase another boat, I will be dealing with Pymatuning Boat Sales.
Until then I'm sure their service department will keep me on the water.'

 

Harry
President, Three Rivers Chapter of Muskies Inc.
Butler PA